Case Study

Improving Member Services with
a Custom Modern Solution

The Customer

And Their Challenge

The Automotive Aftermarket Industry Association (AAIA) is a non-profit trade association whose 2,650 member companies conduct business worldwide in the motor vehicle aftermarket industry. AAIA was looking to upgrade their existing member services system to a modern platform that could deliver enhanced integration, robust security, and superior performance and scalability. This transformation was essential to meet evolving organizational needs and support future growth seamlessly.

The Solution

i3solutions upgraded AAIA’s custom member services application from an outdated platform to a modern, scalable solution built on the .NET framework. This transformation enhanced the system’s performance, flexibility, and features, ensuring it could meet both current and future needs.

As part of the upgrade, we modernized the user interface, making it more intuitive and user-friendly to improve the overall experience for AAIA’s members and staff. Additionally, we developed integrations with other systems, streamlining workflows and enabling seamless data sharing across platforms. To empower decision-making, we built custom reports and dashboards, providing clear visualization of key metrics and outcomes.

By leveraging .NET technology, i3solutions ensured that all future projects and enhancements to AAIA’s system could take advantage of its powerful capabilities, including improved data sharing, enhanced integration, better management of personal information, and robust security against unauthorized access. This modernization has positioned AAIA to scale effectively and remain agile in responding to evolving organizational demands.

Technologies

Used in the Solution

Measurable Benefits
and Business Impact

Leveraging the .NET framework, i3solutions significantly enhanced integration between AAIA’s legacy systems and the new application and public website. The new custom system also strengthened application security, improved reporting and tracking capabilities, and enabled the rapid implementation of multiple functionality enhancements with greater reliability, scalability, and performance.