Streamlining Knowledge Management and Collaboration

Case Study

Streamlining Knowledge
Management and Collaboration

The Customer

And Their Challenge

FTI Consulting is a multi-disciplined consulting firm with leading practices in financial restructuring, litigation support, engineering, and scientific investigation. As a growing organization, FTI recognized the critical need for seamless collaboration, real-time knowledge sharing, and leveraging existing intellectual property to maintain a competitive edge. Effective communication across divisions was essential to ensure employees had access to the right information at the right time, supporting efficiency and informed decision-making.

However, FTI’s existing communication portal fell short of these goals. The platform lacked the ability to effectively share and cross-pollinate information between employees and departments, leading to inefficiencies and missed opportunities for collaboration. Additionally, FTI was undergoing an acquisition and needed a solution that could rapidly integrate the new company into their existing infrastructure while maintaining continuity and facilitating communication. To address these challenges, FTI required a centralized, scalable intranet solution that would streamline internal operations, improve information accessibility, and support future growth.

The Solution

To meet FTI’s needs, i3solutions designed and implemented a corporate intranet portal using Microsoft SharePoint. This modern solution provides employees with real-time access to critical business information from multiple back-office systems, enabling seamless communication and collaboration across all divisions. The new framework simplifies document creation, review, and publishing processes, ensuring that FTI can efficiently manage and share valuable organizational knowledge.

The solution was deployed in under three weeks, demonstrating i3solutions’ ability to deliver rapid, high-impact technology implementations. By selecting SharePoint, FTI benefited from powerful search and aggregation capabilities, simplified content publishing and workflow automation, and seamless integration with existing systems. As part of a long-term digital strategy, i3solutions ensured that SharePoint would serve as the single communication interface for FTI, providing a scalable foundation for future enhancements and business growth.

Technologies

Used in the Solution

Active Server Pages (ASP) supported the development of custom features and dynamic web functionality.

SharePoint serves as the centralized intranet platform, enabling knowledge sharing, document management, and collaboration.

SQL Server provides a robust, scalable database solution for managing content and business data.

Measurable Benefits
and Business Impact

By leveraging i3solutions’ expertise, FTI Consulting successfully modernized its internal communication and collaboration infrastructure, positioning the firm for continued growth and success.

Improved Knowledge Management
and Document Sharing

SharePoint’s out-of-the-box functionality enables seamless document sharing, version control, and workflow automation, reducing inefficiencies in managing company resources.

Streamlined Communication
and Collaboration

The new intranet eliminates silos between departments, providing a centralized location for employees to access mission-critical business information in real time.

Scalable and Future-Ready
Solution

The flexible architecture of the SharePoint-based intranet allows FTI to easily scale the platform as the organization grows, supporting future acquisitions and business priorities.

Seamless Integration with
Existing Systems

The new portal seamlessly integrates with FTI’s existing IT infrastructure, enabling a smooth transition during the acquisition and ensuring operational continuity.