Modernizing Membership Tracking and Event Coordination

Case Study

Modernizing Membership Tracking
and Event Coordination

The Customer

And Their Challenge

The Junior League of Washington (JLW) is a nonprofit organization dedicated to promoting volunteerism, empowering women, and improving communities through the leadership and action of trained volunteers. With a focus on literacy and community engagement, JLW manages a diverse membership base and organizes numerous events, including their annual Placement Fair. Given that the majority of JLW’s leadership serves in a voluntary capacity, they required a system that could streamline membership management while reducing administrative burdens.

JLW faced significant challenges in managing member records, tracking dues, generating reports, and overseeing Placement Fair activities efficiently. Their existing processes were manual and time-consuming, leading to inefficiencies that impacted productivity. Additionally, they wanted to enhance their online presence with a website redesign that would provide better communication with members and improve access to organizational resources. To address these challenges, JLW sought the expertise of i3solutions to develop a modern, web-based membership management system that would optimize operations and improve member engagement.

The Solution

Custom Membership Management System

i3solutions designed and implemented a robust membership management system tailored to JLW’s needs, providing a centralized platform for tracking members, managing dues, generating reports, and streamlining Placement Fair administration. The system incorporates defined access levels based on organizational roles, ensuring secure and efficient management of membership data. Additionally, a user-friendly content management tool was developed, allowing administrators to easily update information and reduce the time required for routine tasks.

The new system also introduced dedicated web pages for selected committee members, providing them with real-time access to critical updates and reports. Members can now update their personal information online, eliminating the need for manual record-keeping. This secure, cost-effective solution empowers JLW to manage its membership activities with greater efficiency while significantly reducing administrative workloads. By leveraging advanced technology, JLW was able to modernize its operations at a fraction of the cost of other commercial membership management platforms.

Technologies

Used in the Solution

HTML & Scripts provide a structured and dynamic user interface for easy navigation and content updates.

ASP & .NET power the web-based platform, enabling seamless interaction with membership data.

SharePoint serves as the core platform for the document management and collaboration solution, providing centralized storage, team-specific portals, version control, and tools for sharing documents, calendars, and tasks across departments.

Measurable Benefits
and Business Impact

With i3solutions’ expertise, JLW successfully modernized its membership management, allowing the organization to focus on its core mission while improving efficiency, engagement, and scalability for future growth.

Improved Membership Management

 

The system provides a centralized platform for tracking members, managing dues, and generating reports, eliminating inefficiencies and improving accuracy.

 

Enhanced Communication

 

Members gained real-time access to updates, upcoming activities, and organizational resources without needing to contact staff, improving overall engagement.

Streamlined Administrative Processes

 

JLW leadership can now easily update membership information and oversee organizational activities without relying on outdated manual processes.

Significant Time Savings

 

The Placement Fair administrative workload was reduced from three weeks to just two days, resulting in a 90% reduction in manual effort.

Cost-Effective and Scalable Solution

 

By implementing a powerful, yet affordable system, JLW leveraged advanced technology to manage operations efficiently while keeping costs low.

Customer Says

Thanks guys -- you really are #1. Although our job may not be i3's biggest job ever, and certainly not your only current job -- it's HUGE to us and you've been great throughout -- certainly making us feel as though we are your one and only focus!

- Lorrie Dreibelbis, JLW