When a new hire joins the team at Jupiter, a ticket is created in JIRA to initiate the onboarding process. Through strategic modifications to the JIRA form, i3solutions has empowered Jupiter to collect a comprehensive array of data necessary for accurately provisioning user accounts, defining group assignments based on roles and responsibilities, and facilitating seamless access to essential applications and resources.

The enhanced JIRA form serves as a central hub where pertinent details such as employee credentials, department affiliations, access permissions, and hardware requirements are meticulously captured. This tailored approach not only expedites the onboarding process but also ensures that each new team member receives personalized attention and resources tailored to their specific needs and responsibilities within the organization.

i3solutions facilitated the integration of JIRA and Okta to streamline authentication and access management processes across Jupiter’s digital ecosystem. By seamlessly connecting JIRA, the cornerstone of project management, with Okta, a leading identity and access management platform, Jupiter has unlocked new levels of efficiency and security in its operations.

The JIRA-Okta integration ensures that access permissions are dynamically synced with employee profiles, guaranteeing that individuals have the right level of access based on their roles and responsibilities within the organization. Furthermore, the integration also facilitates the seamless processing of employee terminations, promptly revoking access privileges to maintain security and compliance standards effectively.

A custom workflow was also crafted within Okta to seamlessly activate upon submission of the JIRA form. Utilizing a sophisticated reference table, this workflow intelligently assigns users to Okta groups, a pivotal process ensuring streamlined access to applications. Drawing from the data inputted through the JIRA form, a new user account is swiftly provisioned within Jupiter’s environment, accompanied by email notifications that inform pertinent stakeholders of the successful user provisioning. This meticulous orchestration ensures that the right individuals are seamlessly integrated into the system, fostering a culture of efficiency and collaboration at Jupiter.

In addition to the streamlined onboarding process, user changes and terminations are also seamlessly handled through the integrated JIRA-Okta workflow at Jupiter. When a team member experiences a change in roles or responsibilities, the modified information is updated in the JIRA form, triggering the customized Okta workflow. Leveraging the sophisticated reference table, the workflow dynamically adjusts Okta group assignments, ensuring accurate application access aligned with the individual’s updated profile. Moreover, when an employee termination is initiated through the JIRA form, the workflow promptly deprovisions the user’s access, revoking privileges and initiating necessary security measures. This guarantees that Jupiter maintains not only operational efficiency but also security and compliance standards throughout the entire employee lifecycle.