In order for our client to more effectively manage its client’s finances, it needed to maintain an efficient Cash Processing System that would align with crucial business processes and workflows. We designed a powerful cash processing system that could easily handle four distinct types of transactions each following a unique process. We also created a software development methodology, where there was once none, which is in use across all SharePoint and custom application development projects within the firm. The client now has a robust application to manage all of its cash transactions as well as the critical workflows to help accomplish its goals.

Workflow & process automation needs to begin with planning and visualization. We started with developing process maps and wireframe diagram standards to document the requested systems and processes to be automated. As part of our steps in accomplishing this, we worked directly with our client’s cash team to document the internal processes. Having documented and mapped the appropriate processes, we led the development of workflow solutions to streamline and automate those processes. The automation was done through SharePoint and Nintex workflows, which are considered the most complete platforms for process management and automation.

We assisted the client with seamless integration of its cash processing application across platforms. The application was integrated flawlessly with Galileo and APX, both of which are vital to the firm’s daily portfolio and client relationship management. The client also needed the application integrated with RedOwl, its external security analytics platform that provides risk assessment and monitoring offsite. This integration was achieved by instructing the created application to send transaction information to the RedOwl system for determination of risk. Once risk level is determined, the application receives the information from RedOwl and allows the cash team to retrieve and successfully process the transaction while minimizing risk.