Post-migration, i3solutions provided essential support to UCS’s IT portal team, serving as a second-tier escalation point. This ongoing assistance ensured that the team could gradually take over the volume of support requests, facilitating a seamless operational handover.
In the second phase of the project, i3solutions focused on re-engineering selected applications for Office 365. Demonstrating a deep understanding of UCS’s internal processes, i3solutions developed process maps, wireframe diagrams, and detailed application documentation. This collaborative effort involved direct engagement with over 10 different UCS departments, ensuring their unique requirements were meticulously documented and addressed.
Beyond the migration, i3solutions leveraged their expertise to develop workflow solutions aimed at automating and tracking UCS’s internal processes, ensuring greater efficiency and transparency across the organization. These solutions were tailored to seamlessly integrate with UCS’s existing systems, providing long-term scalability and adaptability as their needs evolve.
i3solutions’ development of SharePoint workflows, JavaScript forms, and the implementation of migration tools demonstrated our exceptional expertise in both migration and the entire software development lifecycle. Our commitment extended beyond just development, as we also provided robust post- implementation support, ensuring seamless integration and long-term success for UCS.