Empowering Global Humanitarian Work with a Centralized Collaboration and Content Solution

Case Study

Empowering Global Humanitarian
Work with a Centralized
Collaboration and Content Solution

Woman volunteering with clothing donation for humanitarian aid efforts.

The client is a global humanitarian relief organization, a nonprofit that helps people affected by conflict and disaster survive, recover, and regain control of their lives. i3solutions built the client an organization-wide intranet on Microsoft SharePoint, giving every department and program one place to store, manage, and retrieve critical information in place of the redundant systems it replaced. The build uses SharePoint document libraries and workflow automation, so people working from dispersed offices and relief areas share content, reach the expertise they need, and work from one corporate knowledge base.

The Customer

And Their Challenge

The client is a global humanitarian relief organization dedicated to helping people affected by conflict and disaster to survive, recover, and regain control of their lives. They sought a SharePoint solution to create a more effective intranet that efficiently shares information and increases collaboration across dispersed offices and relief areas. By implementing a modern, user-centric platform, the organization aimed to centralize critical data, enhance real-time communication, and streamline workflows for staff operating in remote or challenging environments.

The Solution

i3solutions successfully implemented a comprehensive, organization-wide intranet solution using Microsoft SharePoint, providing departments and programs with a centralized platform for collaboration and knowledge sharing. This streamlined approach allowed teams to efficiently store, manage, and retrieve critical information, eliminating redundant systems and facilitating a more connected work environment.

By leveraging SharePoint’s powerful features—such as document libraries, workflow automation, and user-friendly interfaces—i3solutions ensured that employees could easily organize and share content, leading to improved decision-making, enhanced communication, and a unified corporate knowledge base.

Humanitarian work management software on tablet screen.

Measurable Benefits
and Business Impact

This solution provides departments and programs with a centralized location to access, organize, and share information, effectively manages and repurposes content for increased business value, and connects people with the expertise they need. By consolidating corporate knowledge and documents, it promotes collaboration and encourages team sharing. Ultimately, it facilitates decision-making by presenting business-critical information in one easily accessible central location.

Centralized platform for global humanitarian teamwork and content sharing.

Significantly reduced the time employees spend searching for and compiling essential information

Centralized platform for global humanitarian teamwork and content management.

Strengthened collaboration by making it easier for teams to share insights and updates across departments

Centralized platform for global humanitarian teamwork and content sharing.

Elevated product consistency and quality by ensuring that best practices and critical knowledge are readily accessible

Frequently Asked Questions

What did i3solutions build for this humanitarian relief organization?

An organization-wide intranet on Microsoft SharePoint, built with document libraries and workflow automation. It gives departments and programs one centralized place to access, organize, and share information, and it replaced the redundant systems the organization had been running alongside each other.

Can staff in remote or field locations work from the same intranet?

They work from the same intranet as everyone else. It centralizes critical data, supports real-time communication, and takes manual steps out of the workflows staff follow in remote or challenging environments, so a field team is looking at the same current information as headquarters. Collaboration across dispersed offices and relief areas was the requirement that started the project, not something added afterward.

What changes in day to day work once content is centralized?

Employees spend less time searching for and compiling the information they need, and teams share insights and updates across departments more easily. Work stays more consistent because best practices and critical knowledge are readily accessible, and decisions get made against information held in one place rather than assembled from scattered systems each time.

If the same documents live in several places and nobody is certain which copy is current, the cost shows up as time spent looking rather than as a line item. A first conversation covers where your content sits today, which of those systems an intranet would absorb, who needs access to what, and what a rollout looks like for offices and field teams working outside headquarters. If an intranet is not the right answer for your situation, that conversation is where you find out. You leave with a written picture of the current state and a short list of the decisions your side has to make, which is usually what your committee wants to see before it will fund the work. Start the conversation

Teams in remote or low bandwidth locations suffer most when critical content is scattered, and they are the least likely to say so. A senior SharePoint architect will look at how your dispersed offices get information now and what a centralized platform would have to do for them.