What to Know About InfoPath End-of-Life Support

Microsoft InfoPath has long been a trusted tool for creating electronic forms and streamlining workflows, but its time in the spotlight is coming to an end. As InfoPath’s end-of-life support phase draws near, businesses relying on this software must face critical decisions about how to adapt. Whether you’re a long-time user or exploring alternatives, understanding what InfoPath’s retirement means—and how to transition effectively—can help your organization maintain productivity and avoid potential disruptions.

Why Is Microsoft’s InfoPath Discontinued?

Microsoft’s decision to discontinue InfoPath stems from the rapid evolution of technology and the need for more modern, versatile tools. Introduced in 2003, InfoPath was revolutionary at the time but has since become outdated in an era driven by cloud-based platforms and mobile-friendly applications.

As businesses increasingly demand solutions that integrate seamlessly with dynamic environments, Microsoft has shifted its focus to tools like PowerApps and SharePoint, which offer greater flexibility, enhanced functionality, and scalability. This move reflects Microsoft’s commitment to meeting the needs of today’s digital-first businesses while phasing out legacy systems that no longer align with modern workflows.

When Is InfoPath’s End-of-Life Support?

Microsoft officially announced InfoPath’s end-of-life timeline in 2014, giving businesses ample notice to plan transitions. The key date to note is July 14, 2026, when mainstream support for InfoPath will cease entirely. Until then, InfoPath 2013, the last version of the software, will continue to receive security updates and technical support.

However, as this deadline approaches, businesses must prepare for the shift by exploring alternatives and implementing new tools that align with their operational needs. Providers like i3solutions can help businesses transition to more updated power platforms like PowerApps.

The Risks of Continuing to Use InfoPath After Support Ends

Continuing to rely on InfoPath after its end-of-life support poses significant risks for businesses. Without updates, patches, or active support from Microsoft, organizations expose themselves to a range of vulnerabilities and operational challenges. Let’s explore some of the key risks associated with using unsupported software like InfoPath, emphasizing why businesses should prioritize transitioning to modern solutions.

Security Vulnerabilities

Unsupported software is a prime target for cyberattacks, as it no longer receives security updates to address new threats. Hackers can exploit weaknesses in outdated systems, leading to data breaches, unauthorized access, and other cyber risks. Without Microsoft’s protection, InfoPath users leave their sensitive information exposed.

Compatibility Issues

As technology evolves, InfoPath will struggle to integrate with modern applications, platforms, and operating systems. Businesses may encounter disruptions when connecting InfoPath forms with current tools, resulting in inefficiencies and potential data loss. Compatibility challenges can hinder productivity and make collaboration more difficult.

Lack of Updates and Support

Once support ends, InfoPath will no longer benefit from bug fixes, performance enhancements, or customer service assistance. Organizations relying on the software may face increasing maintenance challenges, with no vendor support to resolve issues. Over time, this lack of updates will render the platform increasingly unreliable and obsolete.

Regulatory Non-Compliance

Many industries require businesses to adhere to strict compliance standards for data handling and system security. Using unsupported software like InfoPath can put organizations at risk of non-compliance, leading to penalties, legal issues, or reputational damage. Transitioning to supported solutions ensures adherence to evolving regulatory requirements.

By addressing these risks proactively, businesses can safeguard their operations, maintain compliance, and ensure seamless workflows in the long term.

How to Ensure a Seamless InfoPath Migration

Transitioning to a new software as InfoPath’s end-of-life approaches is essential for maintaining operational efficiency and data security. The migration process involves several key steps: assessing current forms and workflows, selecting a replacement platform that aligns with business needs, and implementing the transition carefully to avoid disruptions. Let’s explore how adopting a strategic approach ensures your organization continues to operate smoothly while adopting modern tools:

Involve Key Stakeholders

Engaging key stakeholders early in the migration process ensures a smooth transition during InfoPath’s end-of-life phase. Decision-makers, IT teams, and end-users all play crucial roles in aligning goals and addressing potential challenges. Including these groups in planning sessions fosters collaboration, identifies potential roadblocks, and ensures that the new solution meets the organization’s operational needs and user expectations. This collaborative approach also promotes buy-in, helping to streamline the adoption process and ensuring a more successful migration.

Conduct a Comprehensive Assessment

A thorough evaluation of existing InfoPath forms and workflows is a critical first step. This assessment identifies the forms that need to be migrated, determines which workflows are essential, and highlights opportunities to optimize or retire outdated processes. By documenting these findings, your organization can establish a clear roadmap for migration, prioritize tasks, and allocate resources effectively. This step helps avoid unnecessary complexity and ensures the new system aligns with your current and future business needs.

Choose the Right Replacement Platform

Selecting the right replacement platform is pivotal for maintaining productivity and ensuring a seamless transition. Modern tools like Power Apps or SharePoint are popular choices due to their robust capabilities and compatibility with evolving business needs. Evaluate platforms based on features, integration capabilities, and scalability. Choosing a tool tailored to your organization’s unique requirements can enhance efficiency and align the solution with long-term strategic goals.

Perform Thorough Testing

Extensive testing is critical to ensuring the reliability and functionality of the new platform. Before full deployment, conduct tests to confirm that all migrated forms and workflows operate as expected. Identify and resolve any issues to prevent disruptions. Testing also provides an opportunity to refine processes and ensure that the platform effectively supports business operations. A rigorous testing phase minimizes risks and sets the stage for a successful transition.

Train Employees on the New Tools

Comprehensive employee training is vital for the smooth adoption of the new platform. Offer tailored sessions that explain the replacement tool’s features, capabilities, and best practices. Training programs should address different user groups, from IT staff to end-users, ensuring everyone understands the new workflows. This proactive approach boosts confidence, reduces resistance to change, and promotes efficient use of the new platform.

Plan for a Phased Rollout

Implementing the migration in stages can help minimize risks and disruptions. Start by transitioning less critical forms and workflows to the new platform, allowing your team to identify and address challenges incrementally. A phased rollout also provides opportunities for feedback and adjustments, ensuring a smoother transition for the entire organization. Gradual implementation builds confidence and sets a strong foundation for full deployment.

Monitor and Gather Feedback

Continuous monitoring and feedback collection are essential to optimizing the new system after the InfoPath migration. Evaluate system performance, address any lingering issues, and track user experiences. Gathering feedback from employees and stakeholders provides valuable insights into areas that may need improvement. Regularly refining the platform based on this input ensures it remains effective and meets evolving organizational needs. i3solutions can help guide this process to ensure long-term success as your organization transitions away from InfoPath during its end-of-life phase.

By taking these proactive measures, businesses can successfully migrate from InfoPath, leverage modern tools, and ensure continuity in their operations—that’s where i3solutions can help.

Prepare for InfoPath’s End-of-Life With i3solutions

As the end-of-life deadline for InfoPath approaches, i3solutions is here to guide your organization through a seamless transition to modern, efficient alternatives. Our team of experts understands the challenges and opportunities that come with retiring legacy systems and is committed to helping you adopt innovative solutions like PowerApps and SharePoint. With i3solutions, you gain a partner dedicated to ensuring your workflows remain uninterrupted, secure, and future-ready. Let us help you navigate this change with confidence—contact us today to get started.