Managing Client Money with a Streamlined Cash Processing System

Case Study

Managing Client Money With a
Streamlined Cash Processing System

Efficient cash management system with digital analytics and financial growth insights.

An independent investment management and strategic advisory firm, running active public equity and fixed income strategies for individuals, families, nonprofits, institutions, and financial intermediaries worldwide, needed a cash processing system it had neither the software development methodology nor the integration expertise in-house to build. i3solutions designed and implemented a custom Cash Processing System covering four distinct transaction types, each with its own process, using SharePoint and Nintex workflow automation plus the platform integration work needed to connect it to Galileo and APX, the two systems the firm runs for daily portfolio and client relationship management. The application sends transaction data to RedOwl, the firm’s external security analytics platform, for real-time risk assessment, then retrieves the risk level RedOwl returns so the cash team can weigh it while processing the transaction. Alongside the system, i3solutions introduced the software development methodology the firm now uses across all of its SharePoint and custom application development projects.

The Customer

And Their Challenge

The client, an independent investment management and strategic advisory firm, specializes in active public equity and fixed income strategies, serving a diverse range of clients, including individuals, families, nonprofits, institutions, and financial intermediaries worldwide. To uphold its commitment to reliability and trust, the firm recognized the need to streamline processes and workflows for managing critical client data. Developing an efficient cash processing system to manage client portfolios and transactions was essential, but the complexity of the task, coupled with the lack of a dedicated software methodology and expertise in building or integrating advanced business processes, required external support.

The Solution

To help the firm better manage its clients’ finances, i3solutions designed and implemented a custom Cash Processing System tailored to align with their critical business processes and workflows. This robust application was built to handle four distinct transaction types, each following its own unique process, ensuring the system could address the complexity of the client’s financial operations. Recognizing the absence of an existing software development methodology, we introduced a comprehensive approach that is now utilized across all SharePoint and custom application development projects within the firm. This methodology has become a cornerstone for future technology initiatives, enabling consistent and efficient development practices.

The foundation of our solution began with detailed assessment, planning and visualization. We collaborated closely with the client’s cash team to document internal processes, developing comprehensive process maps and wireframe diagrams to capture the systems and workflows to be automated. These visual standards provided a clear roadmap for implementation, ensuring the new system aligns seamlessly with existing operational needs. From these insights, we led the development of workflow solutions to streamline and automate the firm’s cash processing, leveraging SharePoint and Nintex workflows—the most complete platforms for process management and automation.

Our efforts extended to seamless platform integration, a critical aspect of the project’s success. The new Cash Processing System was flawlessly integrated with Galileo and APX, two vital platforms central to the firm’s daily portfolio and client relationship management. Additionally, we incorporated RedOwl, the client’s external security analytics platform, into the application’s architecture. The system was configured to send transaction data to RedOwl for real-time risk assessment. Once RedOwl determined the risk level, the application retrieved this information, enabling the cash team to process transactions efficiently while minimizing risk.

By delivering a fully integrated, automated solution, i3solutions empowered the firm to optimize its financial operations and better serve its clients. The robust workflows, streamlined processes, and enhanced risk management capabilities provided by the new Cash Processing System have allowed the firm to achieve its operational goals while reinforcing its commitment to reliability, accuracy, and trust.

Efficient cash management interface showing transaction details and client account overview.
Cash processing system for managing client funds efficiently and securely.

Technologies

Used in the Solution

Streamlined cash processing system for managing client funds efficiently.
Digital cash processing interface for managing client money efficiently.

Measurable Benefits
and Business Impact

Team collaborating with digital tools to boost engagement and productivity.

Streamlined Operations and
Increased Efficiency

The Cash Processing System automated complex workflows, significantly reducing manual effort and processing times for all four transaction types. This allows the cash team to focus on higher-value tasks, improving overall productivity and operational efficiency.

Modern service platform enhancing tenant experience and satisfaction.

Enhanced Risk
Management

By integrating with RedOwl, the system enables real-time risk assessment for transactions, minimizing exposure to potential risks and ensuring that transactions are processed securely and accurately.

Nuclear plant control interface showing real-time data and analytics.

Seamless Integration Across
Platforms

The system’s flawless integration with Galileo, APX, and RedOwl ensures consistency and accuracy across platforms, enhancing the firm’s ability to manage portfolios and client relationships while maintaining robust security measures.

Illustration of transforming a legacy Excel tool into a scalable web application.

Improved Scalability and Adaptability

With the introduction of a software development methodology, the client gained a standardized approach to future SharePoint and custom application development projects, ensuring scalability and adaptability to evolving business needs.

Nuclear plant data dashboard for real-time operational insights.

Cost Savings and Operational Reliability

Automating workflows and centralizing cash processing reduces administrative costs, minimizes errors, and provides a reliable platform for managing critical financial operations, ultimately enhancing client satisfaction and reinforcing trust.

Frequently Asked Questions

What did i3solutions build in this engagement?

A custom Cash Processing System for managing client portfolios and transactions. It handles four distinct transaction types, each following its own process, with the workflows built on SharePoint and Nintex. It draws on Galileo and APX for portfolio and client relationship management, and it exchanges transaction data with RedOwl for risk assessment.

Do we have to replace the platforms we already run?

No. Galileo and APX stayed in place as the firm’s daily portfolio and client relationship management platforms, and RedOwl stayed as its external security analytics platform. The new Cash Processing System was integrated with all three rather than replacing any of them.

How does the system handle transaction risk?

It is checked in real time as part of the workflow. The application sends transaction data to RedOwl, RedOwl determines the risk level, and the application retrieves that result, so the cash team sees the risk assessment in the same system it uses to process the transaction.

We do not have a software development methodology in place. Is that a problem?

That was the starting position here. i3solutions introduced a development methodology as part of the engagement, and the firm now applies it across all of its SharePoint and custom application development projects. The work also began with documented process maps and wireframe diagrams built with the client’s cash team, so the workflows were mapped before they were automated.

If your cash or operations team moves client money through spreadsheets, email approvals, and manual handoffs between your portfolio, accounting, and security systems, the exposure usually sits in the gaps between those systems rather than inside any one of them. A first conversation covers the transaction types you process today, which systems each one touches, and which steps a SharePoint or Nintex workflow can take over. You leave with a plain read on what is automatable, where the integration work sits, and what a risk check inside the workflow would look like, in enough detail that your compliance and IT reviewers can evaluate it before anyone commits budget. Start the conversation

Every transfer between your custodian, your accounting system, and your reporting stack is a place manual reconciliation hides, and the exceptions are what cost the team its evenings. A senior integration architect will follow one of those flows with you and mark every point where a person is the connector.