What is the Microsoft Dynamics 365 Sales Module?
The Microsoft Dynamics 365 Sales module is part of the wider Dynamics 365 suite that covers a range of business areas including marketing, customer service, case management and finance. The suite is designed to help ambitious businesses control company-wide operations in an efficient way that maximizes resources.
The Sales module is focused on helping talented sales teams build relationships with customers to both encourage conversion and ensure customer satisfaction after the point of sale. Teams can create intuitive pipelines that combine digital and in-person selling for a customer-centric selling experience.
Sales executives will be able to make quick decisions based on valuable insights thanks to the adaptive dashboard. When paired with a well-implemented IT strategy, the Dynamics 365 system can become the heartbeat of any successful sales team.